Addressing alcohol and drug-related issues: Reducing harm and supporting positive change.


Addressing alcohol and drug-related issues: Reducing harm and supporting positive change.

Re: Data Breach within EVIDE

ASCERT have been made aware of data being taken from an organisation called EVIDE, which manages ASCERT’s Information systems.  This management information system stored your personal details.

We are not aware specifically which information was accessed or which of our customers have been affected, however EVIDE is working on the assumption that all information has been compromised.

As a result, we are notifying everyone whose personal details we held at the time of this incident that their information is now potentially accessible to unauthorized individuals.

We would encourage you to take the following steps to protect yourself from risks associated with this breach of your data:

  • Be aware of suspicious emails and texts from unknown or untrusted senders, and never send money to someone you don’t know via email or text.
  • Do not open any attachments or click on links from unknown senders.
  • Double check the email addresses from senders that present themselves as a bank or any recognised institution. Look out for a sender’s email address that is similar to, but not the same as their bank or card supplier’s. If in doubt, delete the email.

We take our role of safeguarding your personal information seriously. The team at ASCERT apologises for the worry this situation may have caused you but please understand that we are doing everything we can to quickly rectify this situation.

If you have questions or concerns about the potential breach of your personal information. You may call 08002545123 during normal business hours. You can contact your Keyworker or Counsellor.

ASCERT has already reported the incident to Information Commissioners Office ICO and are keeping them informed, however if you want to make a complaint to ASCERT, please email


ASCERT Management team