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Managing Potentially Violent Situations MASTER

Please note there are no physical interventions or restraints taught on this course.

Using interactive delivery with numerous examples this course will examine the main aspects of how to promote safety in potentially violent situations including:
· Preventing crisis situations from arising
· Understanding the Conflict Cycle and how to resist this
· Understand the types of aggression people display
· De-escalation techniques to defuse conflict
· How to best to respond to keep self and others safe when a service user is in crisis
Post crisis response: helping service users learn, grow and change
Consideration of legal context

4.59 (463 ratings)

125 Courses

2673 students

Free

This is a virtual course delivered over zoom and the link is provided in the ‘description’ section.
You will be sent a reminder with joining instructions prior to the course.
Once you have attended the course you will need to return to this page and select 'complete course' to fill in a short course evaluation form, which will release your certificate of completion.