Our Commitment to You

We have developed a charter that sets out our commitment to the people who use our services.

We recognise that every person is an individual with their own experiences, values and needs.

It is very important to us that the people we support have as positive an experience as possible in their relationship with us.

Its also vital to us that our services meet our expectations and that we learn from the experiences of our service users to be as effective as possible in supporting others.

We have worked with people with lived experience to define the standards you should expect from our services and put them into this charter.

Lauren and her ASCERT keyworker Ian