Please note there are no physical interventions or restraints taught on this course.
What Will I Learn?
Using interactive delivery with numerous examples this course will examine the main aspects of how to promote safety in potentially violent situations including:
· Preventing crisis situations from arising
· Understanding the Conflict Cycle and how to resist this
· Understand the types of aggression people display
· De-escalation techniques to defuse conflict
· How to best to respond to keep self and others safe when a service user is in crisis
Post crisis response: helping service users learn, grow and change
This is a virtual course delivered over zoom and the link is provided in the ‘description’ section.
You will be sent a reminder with joining instructions prior to the course.
Once you have attended the course you will need to return to this page and select 'complete course' to fill in a short course evaluation form, which will release your certificate of completion.