Addressing alcohol and drug-related issues: Reducing harm and supporting positive change.

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Addressing alcohol and drug-related issues: Reducing harm and supporting positive change.

Managing Potentially Violent Situations

Code: MPVS
Duration: 1 day
Eligibility: This course is available free to anyone working in the statutory or voluntary sector in Northern Ireland

There are no dates currently available for this course. Please check back later.
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Outcomes

Using interactive delivery with numerous examples this course will examine the main aspects of how to promote safety in potentially violent situations including:

· Preventing crisis situations from arising
· Understanding the Conflict Cycle and how to resist this
· Understand the types of aggression people display
· De-escalation techniques to defuse conflict
· How to best to respond to keep self and others safe when a service user is in crisis
Post crisis response: helping service users learn, grow and change
Consideration of legal context

Please note there are no physical interventions or restraints taught on this course.

Relevance

This course is relevant for all professionals and volunteers working with adults in crisis range of social care settings

What’s included in this course:

Course Materials (Digital Download)
PDF Certificate on Completion
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