Addressing alcohol and drug-related issues: Reducing harm and supporting positive change.


Addressing alcohol and drug-related issues: Reducing harm and supporting positive change.


Employment and Support Allowance, Universal Credit and Personal Independence 08/06/2022

  • Duration 3h
  • Total Enrolled 9
  • Last Update May 6, 2022


An introduction to the Universal Credit, Employment and Support Allowance and Personal Independent Payment system. 

It will enable participants to guide service users or clients through the benefits process and will provide an understanding of which benefit people should apply for. 

How do I apply? What should I expect from assessments? How do I challenge decisions? 


What Will I Learn?

  • Basic entitlements to UC, ESA and PIP.
  • How to start your application for the benefits
  • How your ESA and UC are calculated
  • What to expect from Work Capability Tests for those who cannot work due to ill-health
  • Who is entitled to PIP and what to expect from PIP assessments.
  • How to challenge decisions and where to find help and support with the appeal process.

Topics for this course

1 Lessons3h

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About the instructor

4.69 (549 ratings)

261 Courses

3394 students

Student Feedback


Total 4 Ratings

2 ratings
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The training was very informative.

A lot of important information crammed into 1 day

The information was very good, felt like we needed more time for it though

Very good but needs more time to cpmplete properly, because of the informative nature and helpfulness of the administrator, I have not deducted any stars in the rating.



  • This is a virtual course delivered over zoom and the link is provided in the ‘description’ section.
  • You will be sent a reminder with joining instructions prior to the course.
  • Once you have attended the course you will need to return to this page and select 'complete course' to fill in a short course evaluation form, which will release your certificate of completion.
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